Refunds & Exchanges

  • All non-warranty returns/exchanges must be completed within 30 days of purchase and product must be returned in unused condition.
  • We recommend selecting a trackable shipping method and keeping the tracking information for your records until the return/exchange is complete.
  • Refunds/exchanges will take approximately 3-4 weeks. Shipping charges are not refundable. We DO NOT accept COD deliveries.
  • Your credit card account will show the difference in purchase amount on your following statement, depending on the issuing bank or billing cycle.
  • If possible, use the original shipping package for returns and exchanges.
  • If you have any questions, call us toll free 8am – 5pm Pacific at (800) 518-8925.

Mail the return package to

2777 Loker Ave West, Suite A
Carlsbad, CA 92010
Attn: Returns Dept.